My name is A.B.Roshan from Bangalore I had purchased a motorola v3i on the 24th of march since then the phone has been sent in for repairs to authorized service centers several times regarding major issues like –
• Software problems,
• Motherboard damage,
• Dysfunctional display, speakers and SD slot.
each of theses problems occurred within weeks of giving them for some repair or the other. Even as I am submitting this complaint the phone is being held with the Motorola service center at K.K.Enterprises, Ebrahim's Residency for more than a week now for speaker problems.
Apart from the defective hand set the after sales service is also appalling they are never prompt on their delivery and they handle the phone clumsily resulting in damage to the phone panel which the warranty does not cover.
Since the product is almost out of warranty I demand that Motorola REPLACE MY PHONE because the problems don’t seem to abate in the future and all charges will be levied on me for ABSOLUTELY NO FAULT OF MINE.
I had purchased this phone with a lot for interest and by what I have experienced regarding QUALITY OF THE PRODUCT and AFTER SALES SERVICE of MOTOROLA I have lost all inclination to purchase any product tied to Motorola in the future and strongly recommend that others too.
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