Dear Sir,
I had purchased Electrolux Refrigerator 285 ltr.(Frastfree D.D.S.F. Model- ozone luxery S.F., SL No- 64305535) on 26/06 from your dealer- Climate Control, Bank Road, Gorakhpur (U.P.).
-Within the first year only it stopped cooling. The dealer repaired it.
-Again I had to call your service center --Raj Engineering Corporation Mohaddipur, Gorakhpur twice in three yearsand paid total of Rs. 3900.
-Now again for last one month it has stopped cooling. Your service engineer came and told that gas is leaking from a pipe inside fridge and this can not be repaired. This is a manufacturing defect. He also told me toget it repaired from outside and a pipe outside fridge would be installed and then Gas would be filled and I need to pay Rs. 4000 for that.
Sir I am a retired senior citizen and I do not have that much of amount to buy a new fridge or get it repaired as suggested by your engineer.
Therefore I request you to kindly replace my fridge.
Thanking You
Heera Singh
307, Gokul Appartment,
Humayu Pur North,
Gorakhpur (U.P.)-273001
Mobile- 09415211980
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