Dear sir / madam,
This is regarding " Service Contract" for our Crystal water purifier from Forbes.
We have paid a sum of Rs 2000 for the service contract that is valid from 21/07/09 to 20/07. The Contract recipt no is 50 .
I am fed with with their service as inspite of a lot of reminders the engineer doesnt turn up with the attachments which he needs to change. The Concerned person i.e their head Mr Sharma .. contact no 9772763610. only lies that today your service would be done and the engineer will turn up. But this doesnt happen. One day he had come and checked our purifier and promised to come back with the attachments and replace them and got the service papers signed by me . 2 weeks have passed and the engineer has not turned up.
Kindy look into the matter as the same situation had arised last year too. These companies take money for providing service after the warranty periods and never fullfill their promises.
Hope action will be taken soon.
Thanking You
Shaily
9799299320
Jaipu
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