Sir my mobile no is 9601862189, airtel prepaid.my balance has been deducted twice on 9/12 Rs.49 for mp3fulsong and for same region on 27/11 Rs.20, wheres i hav not requsted for such services.on first deduction, i calld costomer care on 121 he replied that i have given the request, i asked how i have requsted, he told that i can't tell then i asked to take this complain, he refused telling that we are not taking such complain.i left that but again same thing happend and i again ring to 198 and asked for reason this time he told to provide reason by sms but didn't done so.first time i have stopped that service by sms.now what can i do? do i stopped using all services of airtel? will i get my hard earn money back? is there any action taken against airtel for such harrasment?
thankig u!
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