Airconditioner purchased from Vasanth & Co., Tambaram on 30th April is not at all cooling since installation. Lodged a complaint with the Service Call Centre on 4th May vide Service Call No.450344. In spite of continuous followup with the Service Call Centre it is not attended till now.
Please let me know what is the lead time in attending the customer complanits in GODREJ. Don't you have the process to review the complaint log and ensure the complaints are attended and closed.
Thanks for deputing your service technician immediately.
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