I own a single Godrej Refrigerator for the past 20 years and had taken an AMC contract of 3 years from Godrej on paying a charge of Rs.3000/- . Sometime back I found to face some problem with the door of the refrigerator and lodged a complaint with Godrej. One of their technicians had visited our place and informed us that the door would be repaired in a week and we would be charged an additional amount of Rs.185/- for the same. We paid the amount by Account Payee Cheque. After a week, when we contacted the technician, we were said that some part was not being found and it would take another one week. We again called up after a week and were told to get the door repaired from the market as they cannot do the same.
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