Dear Sir
I have a Godrej EON 243lts refrigerator. It was purchased on 05.07.2007.
Now we are encountering a problem. The problem is that there is no cooling in the refrigerator. We had logged a complaint at the Delhi customer care. The representative arrived and served in the the following dates mentioned below.
call no. date of complaint date of service
1205398812 12.05.2012 15.05.2012
2105405709 21.05.2012 23.05.2012
0206416029 02.06.2012 03.06.2012
1806430303 18.06.2012 20.06.2012
2506437657 25.06.2012 28.06.2012
On the sate 12.05. the following parts were replaced- D.timer, Byo metal. Since then they have not been performing well and the following dates pertain to the maintenance and repair of the same. Yet the problem exists.
We have been facing severe problems due to improper cooling in the refrigerator. We urge you to look in the matter on urgent basis and resolve it at the earliest.
A prompt reply from your side would be appreciable.
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