I have purchased Godrej Ref. 32DZ having chases no. 527503 on 8.02.09. The chases of the same was found crack/broken. On our complaint dated 16.01.10 vide no. 289106, a technician visited and on my request to replace the inner-body or refrigerator, I am told that an engineer will visit shortly to fix complaint. I am surprised to note that Godrej co. sent SMS stating your complaint has been completed without attending complaint. Upon my again lodging complaint at help line vide no. 289729 dt 18.01.10, I am again told that you can complaint wherever you like. It is not godrej fault. I am surprised, how a company such as Godrej is irresponsible. How is its product that cannot last even for a year? How godrej is giving warranty for five years? I request you to please interfere in the matter and get my fridge replaced.
-Satwant Kaur
15/129, Gita Colony, Delhi-31.
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