I have lodged a refrigerator complaint a month back with complaint # 897245.
complaint was in the name of Vandana mob# 9811507571
ADD: B-17, KENDRIYA VIHAR,
SEC-51, NOIDA
PIN07
I am having a 10 year old double door frost free refrigerator. The problem was ' NO ICEING IN DEEP FREEZER COMPARTMENT.'
Some technician came from UNITED HOME CARE he changed the component BIO-METAL and charged Rs. 350.00 as visit charge plus Rs. 350.00 cost of biometal. but still ICEING was not there.
I again lodged the complaint # 898868 some technician came from same agency UNITED HOME CARE and filled the gas and charged Rs. 1000.00 bill # 590 dtd. 12/05/10 but problem was still there.
I again lodged the complaint # 899838 some technician came from same agency UNITED HOME CARE and re-filled the gas.
The problem is still persist. It is now almost over a month. I have paid in all Rs. 1700.00 but of NO use, ICEING problem is still there.
I have called no. of times at you call center no. 0120-6775420 spook with there TL Girish, Ankush. There Managers Mr. Batra and Mr. Naveen. but of no use. On top of it there record states that customer refuses to pay Rs.1000.00 as gas filling charges, which I have already paid.
On 22/05/10 SAT I gave them time to come to my house. no body came I was just kept on waiting whole day without stepping out of my house despite I had to go somewhere urgently, still no one came.
From the past 2 days I tried to speakk with UNITED HOME CARE ph# 0120-4337459, they are just giving false promises that someone is coming at our home for repair.
Plz. help me out ASAP.
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