I have bought Nokia 2700c model just a 9-10days ago and Once a morning when i wake and have a look for time in Cellphone, the Phone was in dead condition, it neither ON nor making a any function. i was in a surprise for such a fishing model was delivered to me by NOKIA.The Model Cost me of 3700 INR.IS nokia is NOT passing their model through Quality Test?
This Problem was related to my internal IC of cellphone (as per the info.given by nokia care centre). I have to be with this defective Product throughout my life. i am in deep depression that in such a samll time period (just in 10 Days) such a big issue arised, what i except for the rest of the time. The nokia care change the defective component of the cell, but this is not the right way to act wisely with the customer who has bought the cell just i 10days ago and spend 3700INR for the defective model.
Neither they Supporting nor giving any information to customer.
i want a full exchange of the cell phone against this defective piece.
My Job sheet no:658504867/100526/9.
if nothing is possible for the exchange (either refund money or exchange the phone with new one), otherwise i have to go for offecial Notice by the Indian Government customer Complain desk to NOKIA.
CAN ANYONE HELP ME WHAT I HAVE TO DO NEXT?
I HAVE ALREADY A WRITTEN (not despatched) NOTICE TO NOKIA HEADQUARTER FOR THIS MATTER.
-Alpesh Prajapati
Mechanical Engineer.
Gujarat.
(m) 91 9727717719
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