Sir,
I have Purchased a refrigerator from vasanth & co, Porur on 29-08. There was no cooling and I have filed a complaint on 15-07. One engineer came and told that gas is to be filled. two days after another engineer told that even if gas is filled the problem will not be solved only the freezer is to be changed. Yesterday (28-07-10) an engineer called from Smart Care and told that he will be coming at 5.30pm. I told him as my audit is going on i asked him to come around 6.30pm. but he abruptly refused and told me that their working hours finishes by 6.00pm and the way he spoke was arragont. still my problem has not been solved and no reply from them. I request you to kindly look into this matter and do the need ful
my service order no.132743 contact no.9445158036/9840708548
Thanks & Regards,
S. Chitra
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