Receantly Purchased Godrej Washing Machine Model 7201 EPL on date 11th July. Receipt Number 1427422 from Sales Executive named Saurabh Sharma.
Since very 1st day i faced problem of Water drainage from machine.
Called up Saurabh Sharma on # 9953465470. As usual sales reply not in town would come and replace machine but with no result. Called up multiple times after that with phone never answered. Called up customer care and requested for machine replacement and was assuerd some one from techincal or sales will visit and required action would be taken (req no 261457) but with no result. Once again called up customer care but with same answer they cant help and gave one new request number 259660. Some how i got name of some senior manager in organistion, Talked to Samash on 8860076376, pranjal Verma - 9810106971, and pankaj on 9818615655. Every person spoke to only gave assurances but nothing solid on ground happened. Its more than three month now with washing machine packed with no replacement. Its worst part on all that all people i spoke gave on assurances and never realised pain and torture that as a customer i am going through. Even after spending Rs8000, machine is of no use.
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