Hilarious foresight.
I had purchased a Godrej semi automatic washing machine on 6th Sep 2008. From the very first week it had been observed that the spin drier suddenly stops working from time to time and resumes working on its own after sometime. I made a complaint and the engineer visited my house and during his stay the symptom did not occur and as such he left. Thereafter engineers came to my house several times but every time the result was the same because the problem generally occurs in the middle of a full fledged wash which did not happen during his visit. However to my greatest luck one day it actually happened in front of a service engineer and he detected that the problem was owing to a defective capacitor. So the capacitor was changed but unfortunately the problem persisted. Meanwhile that particular service engineer got transferred to a different and now the same fiasco continued. This time they assured me, why are you worrying there is 2 years warranty so there is ample time for this to be identified. So I told them that rt now though this problem is very bugging, my main worry is if the drier stops functioning after the warranty period what happens? I know Godrej has sold me e faulty drier and hence it is going to break down any day. But if it breaks down after the warranty expires I will have to pay for a problem that had been identified rt from the date of purchase.
No one paid any heed to this and they continued to ignore my complaints.
NOW just as the warranty period has expired on 6th Sept today my spin drier has stopped functioning, it is not running at all. Now can anyone tell me if I deserve this... a company like Godrej can be so fake!!!
0 comments