The Sansui television that I purchased in Dec'08 (about 8 months back) has stopped functioning. While I had put up a complaint with 'Next' retail chain, I was issued a complaint number - LUC1209090355 - and was told that someone would call me in about 48 hours. I haven't received the call even after 3 days now.
I had also called up the cusotmer service number where the attendant was quite surprised to know the service lapse. He was quick to tell me that someone would look into the matter soon and gave another phone number, which, not surprising though, is temporarily out-of-service.
I would like to see an improvement in the service standard and someone to attend to me immediately.
regards
preetam
9369667067
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