I am doctor by profession. I have 2 units of pure it water purifier. One is in my clinic and second is for personal use. I am using this units since 2years. I called on your customer care and booked a order for battery kit. Call locked on 10/05.SMS revert received. We are at home only on Saturday and Sunday because of our busy work schedule. Concerned distributor from Ghansoli area promised me to deliver the kit on Saturday. But after calling him on so many time, he has not yet delivered the kit nor he gave any satisfactory justification till date. On Saturday we were awaiting him just like anything as he promised to reach by 4.30 pm. I was very upset and left the home on 7 pm when he did not came .your call center was not that much caring towards customer. On complaining of same, somebody gave the mobile no.of Mr. Pandey, who did not answered m call.
I a very disappointed and already told at least 100sof my patients not to go for PURE IT.I am putting this on social networking site also.
Really shameful treatment from such a reputed brand.
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