Hi Team,
I have been using PureIT water purifier for about a year now, and the customer care officer did not visit my place after making 2 complaints regarding the water purification.
Why make such promises about 1 crore money back guarantee?? If so, then give me the money back or else resolve my problem!!!
I am facing issues with the water storage unit where there is a green mossy kindof layer formed at the bottom, and even after cleaning the purifier every 15 days, it still shows back!
This is totally unacceptable, and I need this resolved ASAP, or else I have to escalate it even to a higher level and claim the money back.
Please look into it ASAP.
Thanks,
Sutapa
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