Sir/Madam;
I Arun. S (having mobileno:9747949952) complaint against idea customer care 198& 458 in Kerala circle.
I am an existing customer of idea prepaid idea connection. On the day of 27.05.10, I charged easy Rs.97 for subscribing ur (unlimitedpower of internet on your idea mobile).ur recharge success for Rs.97 came from 3893with balance as mentioned; also mentioning the current balance for calling (separately). I send SMS, SET to 54671.Then idea replied as S IMEI or S phone from ID-54671. I send S N73, then again reply from idea as I SMEI, then contacted ur customer care 198.He replied that within 8hrs settings will be given to u and given a message from IZ-SIVR letting my SR No also. After 24hrs I called ur customer care 10 to 12 times, but they were repeatedly disconnecting my call. As a customer for 1& half years Iam totally disappointed & very much frustrated by the customer care idea dealings with me, as ccare idea person not attending my call after repeated calling on 198 and 458. Hence I want immediate action from u for internet setting on my mobile no: 9747949952, otherwise my Rs.97 should be credited on my balance account for calling
(regards)
Arun.s
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