I redeemed my SCB reward points at Indiaplaza site and placed an order (order number is "IN2509100138"). Still now i didn't receive the product. I have sent so many mails to them till they are not responding to the mail. I also filled up their customer support feedback form (Ticket No. CNT110848903103082), but no response from their end. I made so many calls to them they are not picking up or else am getting an voice stating that "All our customer support executives are busy at the moment, attending other customers, please wait..." nealy half an hour i wait for their response but no use. I made a call more than thrice like this. I don't know what to do? I had redeemed more than 10000 points.
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