I purchased an Electrolux microwave with convection 4 years ago. It worked fine initially but the convection always mal functioned. I complained a few times - the necessary repairs were done but never lasted long. On the 10th of March the microwave packed up. I complained again and was told the element needed to be replaced. After repeated phone calls today I am told that my microwave is OBSOLOTE (obsolete I presume) very rudely and cannot be repaired. This could have been done initially so why was I made to wait for almost 20 days.
I have now decided to get rid of it and purchase of another brand.
SHAMEFUL SERVICE.
Dr Kavita Syal
[email protected]
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