A recent news item stated that Sony Bravia is having some problems
with its components, which heat up and fail, or burn up the plastic panel. The News paper article states that Sony is recalling their TV's internationally, but in India they are offering free repairs, if any problem arises.
Now here is my question, if the problem arises after a few years, will they repair it, or if there is a fire in my house because of their faulty equipment, may be at a later date, will they accept their responsibility?
Why should I buy such a product.
Another News item states about the Blackberry Mobiles having problems with their signals for almost about a week. To satisfy their clients, Blackberry is offering free (Paid applications) internationally to
their clients, but not in India.
Why should Indian customer be made a fool with no customer care, no after sales service, even though we are paying higher price than the international customers, and they are making huge profits from a huge
Consumer market.
Why should we buy the products from such manufacturers. When will these Consumer product manufacturers (Indian or Foreign) change their attitude towards Indian consumer, and stop taking them on a ride.
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