I have registered my complaints for 1.5 Split AC of LG Company which i was purchased from M/s A.K. Sales, Aligarh on 13.08.2010 but since then summer season has started my AC is not cooling proper, While i set it at 18 point which is the last coolig point, it does not decreases from 26-27, AC takes atleast 4 hours to come to this cooling point i.e. 26-27 whereas my room area is 12/14. My problem is still remain as it is from the month of march since then i was continuing registering my complaints on toll free number of LG Company i.e.18001809999 as detailed below :
Ist Complaint was registered on 14.03.2011 No. RNA110314099283
IInd Complaint was on 24.03.2011
IIIrd Complaint was on 15.04.2011
IVth Complaint was on 02.05.2011
Vth Complaint was on 05.05.2011
VIth Complaint was on 07.05.2011
VIIth Complaint was on 11.05.2011 No. RNA110511086496
So many engineers were visited to my home but all had given different excuses, like, the problem is arrising due to the length of gas pipe, one said the problem is occuring due to gas charging, another is said it is due to compressure problem, the engineer has also changed the compressure of AC but the problem is not yet resolved, same is still awaited to resolve. Finally Aligarh LG Service Centre has been left to visit my home on my complaint and now avoiding me from the last 3 complaints with different excuses, then I my self went to service centre and talked to Sr. Manager of Service Center about my problem they also had given me a simple excuse and said we are looking your matter that may be resolved shortly.
Since the warannty period is going to an end till 12.08.2011 my problem may kinldy be resolved as immediate as possible.
SAQIB HUSAIN
137, Avas Vikas Colony
Jail Road, Near Pooja Public School
Aligarh01 (U.P.)
INDIA
Mobile No. 09319970336, 09358970336
0 comments