Wehave two LG 2 ton airconditioners installed in our hall. It's been 8 months and we have gotten them serviced once as well. However today after the heavy rains we noticed water seeping into our walls for the first time in so many years. The same walls where the AC units were installed. We went up on the sunshade where the outdoor units were there only to find that the insulation and water pipes from outdoor unit had been cut and only a small piece retained near the mouth of the sunshade. Effectively, it was so done that from a normal view we would always see the pipe while it was never there. How many times does one go up on the sunshade? I am trying to reach the CCO Rajits, even messaged her but she is too busy to be constantly cutting my calls and not responding. I am shocked by this experience and will never ever recommend LG even if they fix it now. The inconvenience caused has been caused. I am planning to lodge a police complaint against the service center here.
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