Hi
I have recently shifted my base from Bangalore to Hyderabad. After settling down here i have contacted LG customer care for reinstalling my Washing machine. (Id C10B0613881). I got a call from one of the representatives after a day, asking about the issue. After which there is absolutely no response.
I would have called the customer care atleast 7 times for the same and every time gets the same response (will get back to you with in 24 hrs). I would describe this kind of service as pathetic, and would like to warn any prospective customers about this torturing process. The products might be good, but buy it only if you are staying next to a LG service center. Otherwise your life is going to be miserable.
By voicing my issues here, i am not sure what actions they will take, but atleast 1 person will be able to benifit from this.
regards
Bala
A not so proud LG customer.
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