I was using single door Fridge from LG. The cover got burned. I raised a ticket for replacing the part at my 'own' cost. LG told after 15 days of followup that they doint have parts of that fridge now.
Mr Shah from Pune office told me that LG will provide me depreciated value, therefore I submitted copy of purchase invoice. It has been more than 20 days but there is no response from LG.
LG call centre 1800 180 9999 agent have no clue, they say, they cant help in this case, check with Pune office.
Pune office phone number is always busy, I tried for 4 days and after that they told me they dont know about the status, check with call centre or LG head office will call you.. I aksed them When?? they said they dont know
MR CEO of LG INDIA, Can you please tell me as a consumer do you expect me to come and do the tasks of your company which LG should be doing?
Whom should I contact to know latest status of my case.???
I am seriously thinking to take LG to consumer court if I dont get an early response.
Priyank
[email protected]
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