LG Fridge
Defected item was delivered to me at the time of purchasing and still no solution

Dear Sir/Madam

Subject: Defected item was delivered to me at the time of purchasing and still no solution. So I have decided to go in consumer court and other complaint organizations.

I have purchase a LG Double door fridge on 12/05.

Fridge Details are below

Make: LG

MODEL: 248 LMG

COLOR: INOX

RATE: RS 14200

Shopkeeper details

HARI PLAZA Shopno.1, kshitiz shopping complex, sector-4 vaishali, gzb, up

Ph-0120-4373124, 9210890180-181

My details

Rajesh Kumar 483 2nd floor sector-4 vaishali, gzb, up, mob no-9999399619

Whenever I have purchased this fridge since that it never worked smoothly to till date.

I have complaint aprx 15 times to LG customer care as well as shopkeeper but still zero result.

After purchasing I carry this fridge at my home and same day I saw that there was no any cooling in fridge, I had complaint to shop keeper and LG customer care. I said that

A defected piece it being delivered to me so please replace it but to till date 10 persons has come at my home but problem is remaining same.

Please see my compliant dates and person names (I have also noted down all persons name and dated to carry this case in court i.e. Ashish, nikhil, vikram, purnima, Raghu Sharma etc.)

As summer starts it creates more problem (no cooling).

Yesterday I also talked to Mr. raghu Sharma and he promised to me the solution.

I would like to request you again please take back this defected item otherwise definitely I m going to court as well as I will throw myself this item in your company.

Regards

Regards,

Rajesh Kumar Dimania

Project Manager-Engineering

Cellnext Solutions Ltd.

A-186, Okhla Phase 1, New Delhi - 110020

Mb. No-919999399619.

Phone: 91 11 43820017, 91 11 26818445-49, Extn.117

Fax: 91 11 26814882