We were gifted a LG Microwave Oven (LG Intello Wave) Model no. MC767W AMWQEIL (IN), Serial No 511LPFJ002635 on our wedding in Jan. When we got in touch with LG for the free demonstration, to our surprise, we were told that the microwave owen was a 2005 model and that the company had stopped manufacturing this model. I have lodged a complaint with LG Customer Care but was told that the Company cannot help me and that i should directly speak to the Retailer (Milan Steel, 4 - Veera Shopping Centre, Near Tilak Talkies, Station Road, Dombivili (E) 421201, Tel No. 0251 2860270). When i spoke to the Retailer, the Retailer refused to exchange this model for a new one (despite the fact that we were willing to pay the differential amount). How can a LG dealer sell a 2005 model in 2011?
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