I am jatinder singh from azadpur delhi mo no 9868766561, purchased a new lg optimus p 500 from a store but from the date of purchase i am getting many problems in my handset i purchase it on 19 sep 2011 .& on 24 september i went to the nearest service centre at netaji subhash place call centre given me the address, there was a spot in lcd display & the engineer changed my handset lcd with a new one the prob is then solved but a new problem is now created that my handset drains its battery too fast & there is also a speaker problem in it, in the service centre i requested the engineer at INNOVATIVE TELECOM @ NETAJI SUBHASH PLACE 3RD FLOOR THEIR CONTACT NO ARE (65154343, 32925753, 9811682453 ) & their area service manager no is 9873336127 to change my handset with a new one but he engineer named BHAGWAN DAS answered that lg does not change the handset in 14 days of purchase& i have called the customer care also registered 2 times my complaint they gave me the complaint no IS GCA111002043561 & RNA-111002057759 THE EXECUTIVE TOLD ME THAT A ENGINEER WILL VISIT YOUR HOME & REFUND MY BILL AMOUNT OR WILL CHANGE MY HANDSET WITH A NEW ONE WHICH EVER IS POSSIBLE but no one came to me even after 10 days they are just fooling the customers, so iam very disagreed with the lg service providers & service centres, i have purchased a lg product first time in my life & i got problems in it so i am requesting all the lg team to change my new hanset or refund my bill amount whichever is possible but the LG TEAM IS not showing any response to solve my issue & i considered LG the WORST AFTER SALES SERVICE PROVIDER THEY SHOULD END THEIR COMPANY IF THEY CAN NOT SOLVE THE CUSTOMERS PROBLEMS & iam requesting the consumer complaint team to inform all these issues to the LG higher department they shoul also know what is going with their company they don't interact with the customers & treat the customers as mad my e mail id is [email protected], address- 514 gopal nagar azadpur delhi-110033
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