Sir,
I have purachased a nokia-3110c from a nokia dealer (MOBILE STORES, ASHOK NAGAR, CHENNAI) on 3 JUN. But in December It switch off automatically and didnt on. I thought it may be a software problem so i go to nokia care (ROYAPETTAH, NEAR SATYAM THEATRE). They told me it was a software problem they scan it and give it back to me, but i lost all my contacts . after some days same problem appears, screen goes white itself some time and mobile switch off. It switches on but just a plain white color lit. This time care executive told me it was a software problem again and once again i got to loose all the contact, just in span of 30 plus days...
On top of it, it was told that it has been sent to head office, to satisfy me, but by eve some body clled from the service centre, stating that it s made ready.
I dont know whom to beleive.
Now i m getting fedup with mobile and your service. Please look after the matter and do the needful. It already killed my lots of time. This time i just want a OK handset otherwise i will go for some other actions.
I can provide my job sheet numbers and other relevant details incase you want, as mine is under warranty and the handset is very much with your service centre only.
With Regards,
Hari Narasimhan
9600034650
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