Complaint against micromax ltd
SIR,
I WANT TO REGISTRER MY COMPLAINT AGAINST MICROMAX LTD for cheating the customer for selling bogus phone and causing lots of inconvenience at their service centre and providing bad service along with providing false date of returning phone.
I have purchased a phone of micromax ltd model no. Q1 on dated 19/01/11
After few days of purchasing, my phone start showing its real colour, first echoing of my own voice starts than then it starts switching off automatically. Then after few months it totally was gone and unable to switch on. I deposited my phone at micromax service centre in malviya nagar, New Delhi. First they told me they will return my phone in 10 days, after 10 days I went their but they said they will return it on next week. I went at their service centre at least 4 times burning my petrol, and wasting my time but they always have same answer. They had given me written guarantee to return my phone on 27-08 and even I have received sms from micromax ltd saying you can collect your phone from our service centre. But when I went there they straight away said that they will give my phone on next week. And also they have talked very poorly with me.
I cannot explain poor service rendered by Micromax Company and how much I have suffered from it.
I request you to register my complaint against the micromax service centre because even after giving me written guarantee and sms they had not given my phone back.
CUSTOMER JOB CARD NUMBER.
N030681—0711-88483
SERVICE CENTRE:
JMD Communication, L-71 –AB
Lower Ground Floor, Shop No-2
Malviya Nagar, New Delhi
FROM:
Name- Karan Yadav
Address- TB. Hospital, Staff Quarter B-5
Sri Aurbindo Marg New Delhi 110030
Phone-9999709493
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