I would like to inform you that i have bought New cell phone of Q-7 Micromax Black which IMEI :910058100165338 Dated 17/05 from your dealer Shri Lalji Telecom vide bill no.2701. its maximum eight days for buy the phone. Yesterday I felt that the qwerty joystick ball of phone is not working properly its scrolling right and left but not scrolling up and down properly.today i visited at your service centre Cell Point amritsar and his guy told me your qwerty joystaick ball is not working due to liquid damage and its not covered under the warrantee norms and also demanding for Rs.750/- for repair the phone. I confirmed him as my cell was working OK earlier and yesterday onwards its create problem of his qwerty key only and not possible any liquid content go inside the cell.. and now he is not ready to repair the phone under warantee period and also he is demanding for Rs.750/- for repair the same.
Request you to Pls look in to the matter on urgent basis and replace my hand set as its unneccessarily harrasement for me. coz at present my phone is not working
Pls confirm how can i resolve the above said matter on immediate basis. I have already mailed on his site email [email protected] but disnot receive any single response from him.
Regards
Vikram
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