Dear Team,
I had purchased Nokia handset NOKIA500. Unfortunately, the handset had an inherent problem and after repeated trips to the Nokia care and service centre the set is not working properly (the set is hanging continiously and software reloading 10 times to be exact has still not resolved the issue.)
Now, the service personell are also behaving in a undesired manner and are no longer responding from the last 15 days and have stopped responding.
Requested to please resove the faulty Nokia handset issue ASAP, so that the faith in company and the BRAND.
The handset is with your service centre Mohan Lal and Corporation, Ambala City from the last 15 days and despite repeated reminders the issue has not been resolved.
looking forward for an early response from your end by next week, failing which i would be forced to approach the media and the legal channel. I as of now have full faith in the brand NOKIA.
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