Mobile store
Defective Gift

I had purchased NOKIA-X6 8GB from Mobile Store Limited, Sector 6, Main

market, Dwarka, New Delhi-110075 on 17/09/10.

Voucher No. 3036438 for redemption of gift along with draft no. 646332

dated 21/09/10 drawn on Vijay Bank, Bhikaji Cama Place, New Delhi for

Rs. 99/- favouring Travel port holidays pvt ltd was sent to Reward port

Mumbai through speed post on 21/09/10.

I received the Gift (watch) on 12/11. When I opened the packet, I

was surprised to note that the watch had many scratches and was not

wearable.

I was surprised by the casual attitude of Mobile Store, wherein

consumer is promised a gift on purchase of Mobile and afterwards

defective gifts are sent to consumer.

I had requested thrice vide my mails dated 15/11, 18/11 and 22/11 to Mobile Store and Travel port Holidays for replacement of the gift but I have not received any response for my three mails.

You are requested to advise Mobile Store for appropriate action for replacing the gift

Thanks & Regards,

(R P Batra)

Mobile No. 9810535184

Mail: [email protected]

C-603, Manglik Apartments, Plot No. 25, Sector-6, Dwarka, New Delhi-75