This is my second attempt at tryign to complain about this fraud online shopping company called Naaptol. I had ordered a camera pen online on 26th of january and paid online though my ICICI bank account. The very next day i received an email from Naaptol that my order has been cancelled as the pay ment has not been received. I called my bank and they confirmed that it usually takes 2-3 working days for the amout to reflet in their accout. Nevertheless, on 28thJan my bank conformed that the amount has been credited to the account of Naaptol, Ever since it has been almost a month Ive been trying to contact one of the worst customer care services in the history of mankind that is Napptol customer care services to refund the amount that is with this theiving orgaqnisation,
ONe oif the biggest Frauds I have seen ion a long time. I have sent at least 50 mails daily to the customer care team and only 1 reply that too initially stating I should send a Credit card statement, which is ridiculous sice I have paid through my online banking transaction . even then I sent them the pay ment detials. It has been a long time and Im fed Up!! Is it possible to find out what is happening. Such fraud companies should not be allowed to run their businesses and cheat innocent customers. I have always shoppped on e bay and I think we should stick to sites which have credibilty!!
PLease HELP!!
Distressed Customer.
Case ID:-42672 (generarted by the Naaptol guys almost 2 weeks back)
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