Dear Sir / Madam,
I have ordered one Spice mobile model no. QT 44 for gifting it to my family member to Naaptol looking to trust and the specification given by them in their site. But the handset sent to me does not have the functions Blue tooth as per the specification. I have ordered the mobile looking to availability of BLUETOOTH only. I have informed to them about this as soon as i checked after receiving the set from courier.
Regarding this first i had talk with Mr. Sagar and also send complaint in customer support and feedback in NAAPTOL website, he said he will let me know after checking it in site, but until 2 days i had not received any reply from him. Then i wrote a mail to CEO, Naaptol regarding this, and received a phone call from Mr. Ronak and was given assurance to sort out the matter, but till today i have not received any call and the matter is still pending.
I pls. request you to take some serious actions and sort out my problem which i am facing as my money is also blocked and had being insulted in front of family for not giving the gift as desired and required by them.
Kindly look into the matter and if required then i have complete correspondences copy along with the Specifications of Spice QT 44 which was available at the time I pleased the order.
Regards
Rajnish Saxena
C/o Shri Shailendra Saxena
3, Neemtal, V-2 Classes,
Opp. Dr. Dudhani's house,
Bus Stand Road, VIDISHA (M.P)
Mob. No. 9826041174
email id: [email protected]
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