Naaptol.com
Wrong product shipped

Hi,

I have ordered online product from naaptol.com for Inalsa Licquas Juice extractor (Product Code: 73057). Order no is 3828144 .Order value is Rs 1875 .

Now I have recieved order of another low value product i..e Inalsa Fruitlick Juice Extractor (Product Code: 73044), this is worth Rs. 900approx.

Now I called naaptol customer care and explained them the situation. Requested them to get this picked from house and deliver correct product.

They are asking to courier the product to them on by own and bear the charges. They also told some other courier point which is 15 kms from my house.

This is really unfair and frustating for me. I have got this p[roduct delivererd wrongly and they are asking me to bear extra chanrges now and delay.

Please get this to your notice and a possible action to resolve this.

Thanks

Prabhat

9717305558