Dear Mr. Verma,
I would like to apologize for the inconvenience caused to you. However, if the product is defective and you want a replacement, then as per company's policy, you first need to return the product and will receive the replacement in few days.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
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