NAPTOL Telemarketeer/TCL DV552 12MP Camcorder
Defective piece not being replaced nor being refund money

I Prabhu Singh Rathod ordered a TCL DV 552 12MP Digital Camcorder vide order No. 678481 dated 20.08.2010 and get delievered a defective piece on 25.08.2010 after paying a sum of Rs. 4199.00 only. I talked to NAPTOL and returned that defective piece to SRP Enterprises Pvt. Ltd., 12/A Gazdar House, 629/A 1st Floor J Shanker Road, Kalbadevi, Mumbai-400002 on 4.10.2010 as per advise. After this I called several times to NAPTOL on 09223516148 but every time callcenter person told me that your camcorder is being send and will reach to you within three four days. But it is a matter of great regret that I get nothing. Now as more than one month has been wasted by NAPTOL, I not need such deels if they send another defective piece it will take six months to replace it and all guarantee liabilities seiges. Now I want only my hard earned MONEY back. Please do needful.

Thanking you.

Yours Faithfully,

Prabhu Singh Rathod

Quarter No.2, Irrigation Colony, Kankroli,

District- Rajsamand

PIN 313324

EMail: [email protected]