I V.H. Rathi, Rathi Nagar, Dhamangaon Rly, Di. Amravati, purchased Nokia 5130 C Express music worth Rs. 5400/- on 8.2.2010 from the dealer 'Vimal Electronics' Dhamangaon Rly. DI. Amravati.(Maharashtra). The details are given below-
Model Nokia - 5130C - W Silver
0670400382066
Q51305 GL 14354
The device has several problems as mentioned below
1. The handset was functioning well till May but was displaying wrong time of the messages. I brought this problem in the notice of Vimal Electronics.
2. In June there was a problem in unlocking the handset so I sent this handset to the repairing center through Vimal Electronics. I received the handset back by the end of June. Yet it had problems in July.
.Again I sent he set to your care center and received back on 4.8.2010 but still I found that the set had still some problems like not unlocking, dis functioning of key pad.
It shows that either your care center doesn't care the handsets properly qr it is not possible to the center to repair the set or there is some production fault.
4. Dear Sir I am sending the handset again to the care center through Vimal Electronics. I want you to give me it in written that my handset will not create any problem after your repairing. If it is not possible for you to repair this handset my handset should be replaced
I couldn't avail he net banking service because of your failing to repair my handset. After every repairing all the data in the set gets vanished and that gives me terrible problem and loss. I can't accept the fact that a handset cannot be repaired by the prestigious company like Nokia. It certainly disgraces the Company. If my handset is not repaired properly this time, I will be free to lodge a legal complaint against your company. Only within 4 months my handset has failed to work and is still not functioning despite repairing twice.
I request you to give me the job caed of the repairing done to my handset.
I am lodging the complaint to the Nokia Company too.
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