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To
The Care Manager
Nokia India Pvt Ltd
5FTower a&b, dlf cyber City
Gurgaon 122002
Sir
I have a NOKIA 5800 xpress music phone with EMEI No. 357988030289750. It is having some major problem as it is restarting by itself again and again as i start working on it. Sometimes it just hangs with no keys working.
I have shown it to Nokia Care (NEXTEL, GF 19 VIDYA LUXMI COMPLEX, ABU LANE, MEERUT) 4 times but again and again they say that it has a software problem and they upload a newer version of software and return my phone to me. This restarting problem is coming again and again.
Now i have once again submitted my phone to the above said Nokia Care with Job Sheet no.242433527/100225/10 and request you to please look inti this matter as soon as possible and if required please replace my phone. PLZ REPLY ME AS SOON AS POSSIBLE.
JOB SHEET DETAILS
customer name- tanmay singhal
address-758/1 tilak road meerut
contact no- 09997033166
Imei no.-357988030289750
product code-0573797
job warranty -yes
warrenty ref no.-APAINY223006030
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