My self, Hanumant sharan mishra. I have purchased the Nokia 6303i handset 2month s back and was facing problem with voice and speaker. I have visited the nearest nokia care center situated at chandreshekhpur, bhubaneswar. While handing over the handset i have request to take backup of my contacts and updated once the same is handed over to me. After reparing the handset all the contacts have been deleted and to my surprises they have not take the backup of my contacts and all the details have deleted. i have never expected such a kind of treatement from a reputed brand like nokia.
The customer care executive at the desk were not able to provided me any solution and have apologised for the mistake.
Would request you to keep trained staff who can handle proper request as per customer requirement.
Hanumat Sharan Mishra
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