Nokia
Voiding my warranty on liquid logged ground without any explanation (in written)

Dear Sir,

with due respect, i AKASH PUSHKAR presently studying in an engineering college of roorkee - a third electronics student.

yesterday, i went to nokia care in name of: KAPIL ENTERPRISES, CIVIL-LINES ROORKEE, .for my nokia phone .they diagonised my phone and sait that it is a case of liquid -logged.so, we can't cover it under warranty.i told them to give me in written so that i can escalate the case. they denied it.

i called to nokia customer careline. they said that go to service centre, we will not share anything with you.

i asked them that i need proper explanation of water logging as in my best knoledge, there is no such thing.

they call it their policy where no one can get satisfaction in trouble. i am a student and literate and i know that how to use my cell phone.i asked them that is there any special nokia phone for cold areas like dehradun, roorkee, . you can't treat all sets with same policy.if it is moisture in my phone, it may be due to their mistake as i have already given my set to them and or may due to the atmospheric conditions.

i ask you that where is my fault

please take it seriously, i request you.

regards

AKASH PUSHKAR

ELECTRONICS AND TELECOMMUNICATION ENGG. STUDENT.

ROORKEE

9634184175