Sir,
The petitioner above named begs to submit as under I have purchased one Nokia 3110 C mobile phone being IMEI No. 354206039452078 from M/S. Brahmaputra Electrical & Electronics situated at Nagaon; Assam on 25-08-09. That sir, the said mobile phone is a defective one, which restarts automatically. The said mobile phone was given to Nokia Care at my district for 3 times for repairing being Job Sheet Number 09120225 dated 02-12, 20415 dated 23-12 & 712504886/100121/33 dated 21-01. But the same restarting problem still persists, so I went to the Nokia Care situated in Sadar Thana Road, Nagaon (Assam), but they did not pay any attention to my problem and refused me to show me the proper solution.
That Sir, I went through the whole web sites given in the user's manual, i.e. www.nokia.co.in & www.nokia-asia.com, but could not find out any customer care e-mail id in the above mentioned web sites. How ever I found one customer care e-mail id written over the box of my phone, i.e. [email protected] and as such I sent one e-mail to this e-mail id with a copy to my lawyer's id i.e., [email protected]... Unfortunately the mail sent in customer care id is bounced, but my lawyer received it. What it indicates is very clear.
Under the circumstances, as stated above, it is, therefore, prayed that you may kindly be pleased to look in to the matter at your earliest.
For this act of Your Honour’s kindness this petitioner as in duty bound shall ever pray and thus oblige.
Regards,
Ms. karishma Saikia,
D/o. Mr. Chandra Saikia
R/o. Anand Colony, South Haiborgaon,
Nagaon, Assam - 782002
Phone No. - 91-98643-63126
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