Case reference no 1-11066535552
Further to my Nokia 5030 handset complaints and depositing the same for the third time at Nokia Care center, M/S Rayrhythms, Vadodara, I was told to collect my handset on 2.8.2010 by the center (19 days after depositing). I collected the same on 9.8.2010.My handset battery was replaced with new one by the center. To my great surprise, the problem still persists about battery getting discharged to the extent of 90% in 24 hours without nearly no use of the handset in a day. This problem does not occur in my other 2 Nokia handsets. It is therefore felt that there seems to be an inherent defect in the handset which is not diognised properly/correctly even after keeping the handset for nearly 19 days!! My request for replacement with a new handset is also not entertained by you. It is totally a lack of competence in identifying a defect and rectifying a defect. I have no further wish to deposit the set for the 4th time at the center because it is an agony to experience a 'chaotic' wait at the center. You can therefore treat my case as closed from my side. I may not now opt for a Nokia brand and shall recommend the same to my well wishers and business friends. I just thought of bringing above to your notice and nothing else.
Regards
R R Chari
Husband of Sarada Chari
Vadodara
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