Dear Sir,
I am writing this note to you with great pain. Nokia disappointed me like hell. Now I won't recommend Nokia handset to any of my friends.
Let me introduce myself, I am smith Daniel K., working as production engineer in a company located at Kochin.
While i was doing my B. tech final year i purchased my Nokia 5800 Xpressmusic in November by December its unlocking switch and display got a complaint and I gave it to Nokia care, they told its L3 level complaint and they sent it to IMC. After 20 days I got my handset rectified.
Again after 1 or 2 months this same complain repeated and the same process repeated as above, I got my set rectified once again after 20 days.
Again by April I sent the set to IMC via Nokia care for the repeated issue demanding replacement. But they cleared my set once again and told this complaint will not be repeated at any cost.
By this period I finished my B. tech and joined a company at Kochin.
By September 6 I submitted my set to a Nokia care centre at Kochin for the same complaint. Again I strongly demanded replacement.
But they once again cleared the problem and told it won't repeat again and gave it back on September 17th.
Now, yesterday I submitted my handset to the same care centre at Kochin for the same complaint.
What you feel after reading this note. Dear sir it is really an embarrassing situation. Nokia Corporation is treating me like a beggar. I feel advertise my bitter experience with the Nokia corporation.
As I have mentioned earlier, I am a fresher joined a company recently, for this issue i took 3 leave. I am loosing Rs. 700 per day. Could you reimburse this amount???
Now I need to let you know one thing, if you people are going to return the same handset after repairing,
I AM NOT GOING TO RECIEVE THE HANDSET; YOU CAN TAKE IT BACK FOR FREE. THIS IS FOR SURE.
I STRONGLY DEMANDING REPLACEMENT. IT IS A HUMBLE PRAYER.
Best regards
Smith Daniel K.
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