Nokia
Mobile set not working from day1

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia X2 set Colour Red

We are shocked to bring to your NOTICE that we have recently purchased the above-noted set on 8th June which is infested with certain technical problems. The phone switches off randomally. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs. The job sheet No is 921463527-10 dated 30th July, 11 at NOKIA CARE-AR Communications Nanak nagar, Jammu

Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

H.Pankaj