Respected sir
I have bought a nokia C6-00 handset in jan worth Rs 12500. after 4 months the set started giving many problems such as hanging daily, touch not working. then i have given my handset to nokia care in phase 7 Mohali. They said its software problem & updated the software and returned me back. but after that problem was same. this was repeated 3 times that they were updating the software but problem was not solving. After that they submitted my handset for 2 weeks saying that we have send your phone to Noida. when my phone returns back they said me that your touchpad has been replaced and now its ok. my phone was ok for 2 months. But after 2 months the problem is started again.and the colour of menu, call accepting &rejecting keys is started removing as such that this changed part is not original. I have shown to nokia care that colour is removing, they said keys does't included in the warranty, you have to replace it paying rs 2500. In august my handset was again updated and given me back. the colour of my keys is removing day by day which is looking worst. and the problem is also not being solved. my handset is under warranty and i m tired of going to nokia care after every month as i m college student so my studies are also being affected.
so its my request to you that please look into this matter so that my problem is solved or my handset is replaced.
waiting for your concern.
yours sincerly
Shubhneet Jolly
[email protected]
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