» Electronics and household app. » Review / complaint: Nokia India - Customer care policy | News #452212

Nokia India
Customer care policy

I had purchased a mobile nokia x6 in august i was told that the phone has warranty of 12 months

i had the problem of dust lodging into the device from the day one that i purchased the phone i took the phone to the customer care centre they cleaned it and tole me that i will not face the same problem again then after just 2 weeks i faced the problem again i again tool it to the customer care they again cleaned it and said that i will not face the problem again

then i came to bangalore and i faced the same problem again then i took the mobile to kormangala centre they said that my cabinet has become loos because of repeated opening and closing of the penal and its not under warranty they said if i get it changed at my expense i will not face the same problem again i did what i was told and i would like to mention that the way they speak to customers is a shame

now still i face the same problem and the company is doing nothing about it despite of telling them again and again that this problem is persisting they are just wasting my time and doing nothing about it

my mobile no is 09379640338

faulty mobile serial no is -352006045450047


yashwant pal singh

Company: Nokia India

Country: India

Category: Electronics and household app.


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