Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia India - Unsatisfactory policies | News #452297

Nokia India
Unsatisfactory policies

Sir, I have stoped counting numbers (times) I had sent you mails regarding the replacement of Nokia N8 which was a faulty handset purchased on 30th March & with in 24hrs 31st March got comment from Nokia Care to get the handset replaced, I and my retailer deposited the handset with in 48hrs. I contacted customer care Bengluru from there I came to know if any problem is reported with in 24hrs of purchase then the customer will be replaced with a new handset if Nokia Care executive says that handset has got non solving problem with handset. I tried to talk to retailer & told him that I am eligible for replacement you talk to Nokia Priority but of no use I did not get any replacement instead I was told that I will recieve handset after 20 -25 days. I spent Rs.25000 & being Brand loyal to Nokia & used E series N series presently using N97 mini recently 30th March I changed to N8 unable to use it due to non co-operation of the company policies being a loyal customer of Nokia high end models you can cross check your database with mobile number 09981313647 handset models changed with in 2years all Nokia high end models. I will be highly oblized if you can sort out & get me the oppurtunity to use N8 of mine. Regards, M.V.G.Krishna. Cell No: 91-9981313647


Company: Nokia India

Country: India   State: Chhattisgarh   City: Durg

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google