Dear Sir,
I had some issue with Nokia E71 handset (it was not starting). I gave it to Nokia Tele Junction (Indirapuram branch) considering they are authentic service dealer for Nokia. After 2 days, I received call from their Gurgaon Head office A-32/1, Sector 14 and they told some boot IC is to be replaced. They told it will cost me Rs 4878. Having no option, i agreed and asked them to repair. After 15 days, I received call from Telejunction and they said my handset has come back WITHOUT REPAIR. The reason given was "Nokia E71 Parts not available". I was surprised to hear that one of the popular handsets part is not available. I took my handset and got it checked from other service center. I was shocked to discover that the mobile's circuit was completely mishandled (wires coming out) and the handset was left in a condition that it can't be repaired again.
The overall experience was horrific and now I have decided never to buy Nokia handsets because of this kind of service.
Regards,
Satish (9899884661)
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