I have buy an Onida AC i cool 1.5 ton from air care pvt ltd borivali (w) on date 13th April it was fitted by Air care engg.by 18th April. It was complete power down on 5th May from 6th may onward we are following up with aircare system for repair they took 5 day & many engg. to confirm where is the problem till this time they have not logged the complaint with Ondia they just try to sot out problem them self only. after that we had call with Ondia head (sandesh Patel) he said there no complaint logged for my problem by air care sys. after that we logged complaint to onida & they send engg but after that we come to know that there is problem with whole indoor ac system as while installation & repairing air care sys engg. had damage inside an AC . we ask air care & ondia to replace the AC as the ac was work only for 144 hours (8 hr for 18 day) after that it was fussed out. The complete MAY month was gone but there is no solution & replacement. Both companies are delaying the service & replacement order. We had so many calls with both the company. But still no conclusion comes out from both.
Complaint no, at Air care sys.(G-09 4173 ) & complaint no at Onida (10050456382214)
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